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Agent or Staff Name who assisted you:

1. Quickly identify and solve your question:

2. Appear knowledgeable and competent:

3. Handle your issues with courtesy and professionalism:

4. Inform you of all our products available:

5. Quote all your insurance needs for maximum discounts:

6. Provide complete, accurate information to you:

7. Explain Coverage's and options clearly:

8. Explain that MIKE POWELL INSURANCE® is an independent agency, with several insurance companies to choose from:

9. Your Overall customer service:

10. Would you refer a prospective customer to us?

Please provide us with any improvements and or recommendations:

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